HEIR is a service management and client advocacy company that focuses on protecting its members from incompetent service providers. We manage the service, inspect the service, and also advocate for our members should there be any disputes. HEIR Group also focuses on growing local economy and combatting unemployement.
It encourages people to learn certain skills and open service based businesses and encourages these businesses to render top tier services.
As an HEIR Member, you will be protetcted from every service you order anywhere in South Africa for free.
The following services are the core services we offer our members on their ordered services, there is no small or big service for HEIR Group. Services from HEIR Group are free for our members, with no hidden costs.
If our member is unable to negotiate a price with the service provider for themselves, we have a team of well trained negotiators that will do the negotiation with the service provider based on the member's budget for a particular service. If the member negotiated for themselves, we will just make sure the service provider did not overquote the member, we will use current market rates for that specific service in that specific area to determine if the quote is justified.
In the events where our member wants to start a project but does not have a service provider, HEIR Group will link the member with one of the service providers in its network. The service provider will be chosen strictly according to the member's project specification.
After the member and service provider have agreed to the client specification and pricing, our team will draft a contract binding the service provider to the service promised, along with the HEIR Code of Conduct for the service provider to be professional and ethical throuout the project. Should there be any disputes, our team will re-visit the contract and compare the nature of the dispute to the agreement of the contract, then make a judgement. Service providers who bridge the agreement will be replaced with another service provider with no cost implications from our member.
We manage services ordered by our members for the entire project.We supervise the work done and make sure the project objectives are achieved given the nature of the service, the time frame, and the budget.
Depending on the service ordered by our member, this service is to evaluate the quality of the work done by the service providers. If needed, measurements and tests will be conducted to make sure the service rendered is up to standard and aligns with initial client specification.
Being an HEIR Member is free, and it comes with a lot of benefits.
1. HEIR Group drafts a contract for members that will bind service providers to deliver what they promised.
2. HEIR members will be protected from incompetent service providers.
3. Service providers who will service HEIR members will be professional, ethical, and follow HEIR Group's Code of Conduct.
4. Manage service providers for our members.
5. Free Inspection of the service.
6. Linking members with service providers.
7. Negotiate rates with service providers for our members.
8. Earning of Redeemable Loyalty Points for every service ordered under our management.
9. Bursaries and sponsors will only benefit HEIR members.
10. Employment opportunities will only be shared with HEIR members.
11. HEIR members are automatically registered for competitions and draws to win great prices.
We have a network of service providers who are registered with HEIR Group. These service providers are vetted according to their respective fields, and also agree to follow HEIR Group's Code of Conduct.
We have Professionals who went to school for these services, and they have qualifications for the services they render.
We have professionals who are either self taught, or have enough experience in working and acquiring these skills. They have become professionals through experience.
We also have people who have talents, who may be of use to you and you'd appreciate their services.
HEIR is operating all over South Africa. Wherever you are in South Africa, you are able to use our services. Below are some general catergories of our services.
This section will contain comments from our customers.
HEIR is efficient in their services and I always feel safe ordering services through them since they give me security. I always know I am going to get the service I ordered.
I am thankful that a company like HEIR exists. I used to fight with people I hire for providing certain services, but hiring services from HEIR makes me feel at ease because it makes sure customers are always satisfied. At the same time I am supporting local businesses through it.